The rollercoaster that is the legal status of Uber has taken another turn[1]. Since its inception and rapid paced growth, Uber has existed in a somewhat legal limbo. Due to the characteristics of our system (elaborated on below), the taxi alternative has, like a number of relatively current online services[2], been forging a new raft of issues for our legal system to consider.
For those not aware, Uber is an online service that through the use of a smart device and free app gives people the ability to easily become taxi drivers, a service which has hit the market with such success that it’s now worth some $18 billion. The issue is it’s not exactly legal per say. Uber is considered illegal as taxis require specific licenses in order to carry on their business in NSW, licenses which are above and beyond those necessary for standard drivers. Not to mention the potential insurance and tax implications too, many of which have little to no legal precedent or consideration.
Clearly this isn’t the first time that an activity has been undertaken that may technically fall fowl of the law, historically the law steps in and through its proper application, halts the illegal activity. Which is precisely what is occurring[3]. Why should this be any different?
To understand the problem, the following needs to be considered: one of the characteristics of our legal system is it has to hold the seemingly incompatible position of being a solid foundation, a steadfast pillar of society, but to also be amenable and adaptable to the ever changing landscape of society.
The solidity ensures consistency which fosters predictability and in turn reliability. Yet the fluidity ensures that as the moral fibre of society develops or discovers different approaches to social interactions (depending on your take on morality), the law is there to provide the backing necessary to peg down the advancements to ensure constant positive steps are made. This is by all means an oversimplification of both characteristics, regardless both are vital to a prospering society.
The obvious question raised is, how do the two discordant tenets coexist? Historically, the ‘slow and steady’ approach has been the most effective tactic, the legal system generally hits an acceptable compromise between maintaining consistency in the law and keeping up with social movement, it simply means one needs to always check the current state of the law before advising anyone and that it’s commonly accepted that the law will lag behind society by (hopefully) no more than a few years. Any changes would generally either be slow enough to allow the law to adapt accordingly or small enough that they could be extinguished if deemed socially undesirable. Again a simplistic overview.
How this all relates back to the aforementioned problem in that now the speed of technology has enabled multi-billion dollar companies to set up, establish and grow to the point where they can contest the dominant players, before the law even has time to react or adequately acknowledge the shift or change. It’s problematic because the proper application of the current law would suggest the activities of Uber are illegal and the position should always be - enforce the laws as they stand. Further, the huge social shifts result in commercial ventures operating in sparse legal voids, making advising a precarious exercise. Also, various slippery slope, floodgate styled arguments crop up, some with legitimate foundation. Especially when one considers the potential liability arising out of billions of dollars in possibly uninsured transactions. Yet, the undisputable acceptance of this service by consumers would certainly have the free market advocates urging the continuation of such an enterprise and whist the industries of old complain about the intrusion of such online services, the fact that Uber now employee people, who in turn count on it for their livelihood and that many more rely on the services it provides, restricting or banning them outright could be just as problematic. Not to mention Uber are exposing the potential overcharging and or price gouging nature of the former taxi industry.
A side point to consider, whilst seeing technology reinvigorate an industry is not especially new, just consider what Netflix and Spotify did through their online streaming services for the television/movie and music industries. Netflix and Spotify, who were cognisant of the drain that piracy was having on the industry, bridged the gap between, ensuring creators and contributors received reimbursement for their material whilst offering consumers a cheap easily accessible viewing format. In this instance though, through the power of technology Uber injects competition into the taxi industry, the likes of which has not been seen before. Thereby where Netflix and Spotify mostly work alongside the established paradigm, Uber seems to usurp it[4].
One of the crucial aspects of the issue is that on paper Uber may be facilitating illegal operations but perhaps such operations should no longer be deemed illegal. A view that has been adopted by the Harper Review, a review into competition policy in Australia[5], and is to be put into practice in Canberra[6]. The difficulty is that the inherent nature of the technological movement that is behind Uber raises the stakes when it comes to legal reform and application, as on one hand the complaints have validity, they may not necessarily apply in the current situation, but there is little to suggest they couldn’t in future or in different industry shifts. On the other hand the benefits derived from the service are undeniable, stifling such progress should surely be avoided without sufficient cause to justify it. Perhaps the legal system’s slow and steady approach needs a shake up to better cater to, or in some respects simply keep up with a progressing (technologically drenched) society.
No part of this post is to be considered or constitutes legal advice in any way, any opinions or information provided is for either entertainment or educational purposes only, contact Alex via phone, email or through the CONTACT page if you require legal assistance.
[1] http://thenewdaily.com.au/news/2015/09/30/uberx-now-legal-australian-city/.
[2] Such as Airbnb, Netflix and Spotify.
[3] http://www.abc.net.au/news/2015-09-28/uber-drivers-face-suspension/6808582.
[4] That is not to suggest that Netflix and Spotify faced no opposition from the former industry leaders, rather their approach worked more in line with the industry’s overall goals, more so than Uber.
[5] http://competitionpolicyreview.gov.au/final-report/.
[6] http://thenewdaily.com.au/news/2015/09/30/uberx-now-legal-australian-city/.